/ Faq

Placing your investment in the hands of a property management company is, for some, quite a daunting and uncertain move. The advantages are, though, very clear.

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Here, we review some of our most frequently asked questions, answers that should put your mind at ease while, at the same time, informing your understanding of how effective management, when properly implemented, can transform the value of your investment.

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1. For how much will my property lease?
That depends on the metrics (location etc.) of your property. What we can say is that we conduct extensive market analysis of each property, helping clients earn the very highest rental value at no extra cost.
2. What type of properties do you manage?
Triumph manages every type of property – both residential and commercial. Our services are personalised for each client and for the specific needs of their properties. Contact us today to learn more about how we can assist your properties.
3. What is a Security Deposit Transmittal (SDT)?
An itemized list of the inspection in which was performed notating any documentation of repairs that are needed at the property (if any) that will reflect tenants security deposit as a whole. This is created by comparing the move in condition form and the techs estimate.
4. What marketing strategies do you adopt?
Our marketing team advertises your property on the very best rental websites – well over 100 websites. We maximize the exposure of your property in a manner where it never gets buried within listings. Effective marketing is essential for rental properties. We also market through standard means – such as newspapers, flyers etc. – a comprehensive marketing approach that delivers an instant impact.
5. What if the security deposit does not cover all repairs?
With our best efforts, we will try to retrieve what is owed. If not, we will send the tenants account to collections and it will be reflected on their credit history.
6. What part of Las Vegas do you manage?
Triumph covers the length and breadth of Las Vegas, offering our services wherever they’re needed. If you are concerned that your property might be outside our geographic scope, contact a member of our customer service team today.
7. How can I receive a free quote?
There are two simple ways you can receive a free quote. You can call us direct at (702) 367-2323, or, alternatively, you can fill out our online form. We will get back to you very shortly with your free quote.
8. Do you need payment up front for the repairs?
For estimates over $1000, we would need at least 50% up front so our tech can begin the work and then the remaining balance will be due upon completion.
9. What forms of payment can I use?
The best payment method would be signing onto your owners portal, or you can pay by credit card or mail in a check to 9030 W Sahara Ave. #668 Las Vegas, NV 89117.
10. What is included under ‘normal wear and tear’?
Normal wear and tear includes anything that can be damaged by normal usage such as minor marks on the walls, faded paint, toilet flappers, sun damaged blinds, carpet being worn out (not damaged).
11. Can I use my own tech?
You are welcome to use your own tech. We would need to know when the repairs are completed for marketing purposes. We also would need the invoice before the 20th of the month so it can allow time for Leasing to complete the SDT.
12. When can I expect the security deposit to be credited back to me?
After the SDT has been sent to the tenants, it can take up to 30 days to receive the security deposit back.
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Triumph offers the very best property management services across Las Vegas; honest, transparent, professional services that make an impact to your investment.
I’ve been using Triumph for several years now and have yet to be disappointed. Their service is second-to-none. They continue to respond in a timely and considered manner to any query I’ve lodged. Plus,I haven’t had any problem with their tenant selection. In all, I’m thoroughly impressed and can’t recommend the team at Triumph highly enough.- Michael
Triumph couldn’t have been more helpful with my two rental properties! Their great marketing approach meant that my property was sorted in less than a month. I was particularly happy with their timely maintenance work! They clearly know what they’re doing and know how to please their clients. Very professional throughout. - Jackie- Jackie